Shipping Information

SHIPPING INFORMATION

Our goal is to offer you the best shipping options, no matter where you live in the world.

SEPARATE PARCELS

We have warehouses in the US, UK and China, so some products may not be stocked in house, when you order multiple items at a time, your parcels may be shipped separately. However, you will receive tracking numbers for each package. You may receive one item before the next. So don't panic if you don't receive all of your items at once,rest assured they are on the way.

The time frame for Liverpool Private Reserve order delivery is divided into two parts:

  • Processing time: We send our orders to our warehouse to be processed within 24 hours of receipt of your order.  The warehouse will then verify the order and quality check the items ordered. They will then process the order to be shipped to you. This takes an additional 2-4 days.
  • Shipping time: This refers to the time it takes for items to be shipped from our warehouse to your destination.
    • International delivery usually takes about 15–30 business days.
    • US orders are shipped by USPS and e-packet, which is a USPS partner. After the orders are processed and shipped, they take approximately 7-14 days to arrive to your delivery address. (sometimes it can be longer or shorter)

Once your order has been shipped, you will receive a tracking number, in which you can track your order(s) here. If it doesn't show up in tracking immediately, give it a few days for the computer systems between e-packet and the USPS to update.

Delivered Packages

All packages marked as delivered by USPS, DHL, FedEx, or UPS are at the liability of the customer. Customers must be present or make accommodations when packages are being delivered. We are not responsible for any lost packages once the item (in the tracking) has been marked as delivered.